

RASA 2010 Newsletter for December 2010

An exciting yet challenging year is over!!!!
2010 had its new trends emerging, challenging the phase of the world cup.
It had its highs and lows, do’s and don’ts, the main challenge being providing the best hospitable and welcoming environment for the Soccer World Cup Fans. Some of the lows were a crime, poor service delivery. We assisted with training our Restaurants that is waitrons, bartender’s cooks and restaurant managers as we managed to train more than 7000 restaurants.
Now its time to put all that behind us learn and get over all the challenges and celebrate the victories.
Thank you to our Restaurants who have supported the Restaurant Association of South Africa in building an outstanding relationship with our Tourism Industry - and we thank you once again for extending your effort to assist with charity projects extending our love for the kids that are disadvantaged . We know we made a difference this year and look forward to you being part of us for the year 2011.
We wish you the best of love with your family and friends for this festive season and a Prosperous 2011
The Restaurant Association of SA is the official Voice for all restaurants in SA and represent a total industry of 23000 restaurants as well as a number of Taverns shabeens eateries waitrons and Mama Jacky’s charity
RASA supports sustainable developments & negotiates with Government implements self regulation and ensures communication between Government and private industry are always met with acceptance
Huge big thanks to all our guests, sponsors, suppliers, franchisors, board members, most importantly restaurateurs, their staff and friends of the association. THANK YOU!
The Restaurant Association of South Africa in conjunction with South African Tourism has recognized you, for your achievements and service excellence in the restaurant industry. This entitles you to an automatic entry into the South African Tourism Welcome Awards 2011. RASA and SA Tourism will publish an annual booklet with South Africa's best restaurants, called the "Top 100 restaurants in South Africa", which will boast a one page editorial, pictures of your restaurant and contact details of where to find you. This guide will be distributed locally and internationally to thousands of people; therefore the readership will be vast.

THE RASA ROSETTA AWARDS 2010
What is the Rosetta Award
The Rosetta award is an award given to restaurants that strive for Excellence in the Restaurant Industry. It is recognition of the highest honors for service excellence & overall contribution to the upliftment of the restaurant Industry.
…and the 2010 winners of the
RASA Rosetta Award for
SA’s Best Restaurant 2010
MADAME ZINGARA
THE RASA ROSETTA AWARD
BEST RESTAURANT RUNNERS UP 2010
…and the runner ups of the RASA Rosetta Best Restaurant award for 2010 are…
Toadbury Hall Country Hall
The Local Grill
Deli Su Casa
Roast Kong
Mondivino
BEST FRANCHISE GROUP 2010
OCEAN BASKET 2ND YEAR RUNNING
THE RASA ROSETTA AWARDS
RUNNERS UP 2010
Spur
News Café
Maxis
Ocean Basket
The Baron
Brazen Head
THE RASA ROSETTA AWARD WINNER
BEST TASTE OF JOBURG WINNER
The Dining Room at The Grace
THE RASA ROSETTA AWARD WINNERS
BEST TASTE OF JOBURG RUNNERS UP
Piccolo Mondo at The Michelangelo
Yamato Japanese Restaurant
Fino Bar & Restaurant
DW Eleven-13
Jazz Maniacs Restaurant
Sai Thai Restaurant
The Dinning Room at The Grace
The Attic
La Belle Terrasse at The Westcliff
Prosopa
Sel et Poivre
Roots @ Forum Homini
Ristorante Ritrovo
Karma Restaurant
La Scala Mastrantonio
Simply Asia
THE RASA ROSETTA AWARD WINNER
BEST OF JOBURG LEISURE OPTIONS
Vin Restaurant
THE RASA ROSETTA AWARD
BEST OF JOBURG LEISURE OPTIONS RUNNERS UP
Le Canard
Mezepoli
Pigalle Restaurant
Auberge Michelle
Park Café
Moemas
Tasha's Café
Canteen Restaurant
Vilamoura Restaurant
Thomas Maxwell
Zest Garden Bistro
La Rustica
Vin Restaurant
LolliPop Lounge
Mondo Vino
Ciao Baby Cuccina Monte Casino
RASA ROSETTA AWARD WINNER
GOOD FOOD & WINE
Chiefs Boma
RASA ROSETTA AWARD WINNER
BEST INDUSTRY EXPO
Taste of Joburg Brand Events
RASA ROSETTA AWARD WINNERS
BEST INDUSTRY EXPO RUNNERS UP
Taste of Joburg Brands Events
Hostex
Good Food and Wine Show
RASA ROSETTA AWARD WINNER
BEST FAMILY RESTAURANT
Papachino’s Crowthorn
RASA ROSETTA AWARD WINNER
BEST AFRICAN RESTAURANT
Sakhumzi Restaurant
RASA ROSETTA AWARD WINNER
BEST CAFÉ STYLE
Moyo Zoo Lake
RASA ROSETTA AWARD WINNER
BEST COFFEE SHOP
Doppio Zero Greenside
RASA ROSETTA AWARD WINNER
BEST NIGHTLIFE
Lollipop Lounge
RASA ROSETTA AWARD WINNER
BEST FINE DINING
The Dinning Room at the Grace
RASA ROSETTA AWARD WINNERS
BEST FRANCHISE OUTLET
Mugg & Bean Broadacres
The Baron Witkoppen
RASA ROSETTA AWARD WINNER
BEST RESTAURANT IN TABLE SERVICE AND WAITERING
Madame Zingara
RASA ROSETTA AWARD WINNER
BEST SMALL SUPPLIER
Lite Optec
RASA ROSETTA AWARD WINNER
CEO’S BEST SUPPORT
SAB Breweries Antonio Rosetti
RASA TOP PERFORMER
Aysha Raad
RASA ROSETTA AWARD WINNER
INDUSTRY PERSONALITY
Carey James
RASA ROSETTA AWARD
INDUSTRY PERSONALITY
RUNNER UP
Steven Maresch
RASA ROSETTA AWARD WINNERS
SA S BEST LARGE SUPPLIER
Sir Juice
CIRO
RASA ROSETTA AWARD WINNERS
SUPPLIERS CATEGORY
Pilot
Hullets
SAB
One Call Insurance Brokers
Swift
Sir Juice
Budget Business Insurance
Ciro
Lite Optec
RASA ROSETTA SERVICE EXCELLENCE AWARD WINNERS 2010
Mugg and Bean Broadacres
Doppio Zero Greenside
Sakhumzi
Madame Zingara
Hooters
Roast Kong
Coco Bongo
Deli Su Casa
Papachino’s
Local Gill Park town
Geet Indian Restaurant
Swad Restaurant
Tony’s Spaghetti Grill
Toadbury Hall
Eat @ 43
Wings Restaurant Wiesenhof
Pizza Perfect – Atlasville
Dish Restaurant
Old Fashioned Fish And Chips Take Aways
Yanky’s Witpoortjie
Pralina CafeGrill Bar
Tasha’s Cafe
Boost
Moyo Zoo Lake
Mammas Shebeen
Mon Ami Restaurant
Twist
We thank all our Sponsors
Shoprite Checkers
SAB Breweries
Ciro
LolliPop Lounge
Sir Juice
Chalmar Beef
Azure Water
The Bread Basket
Local Grill
Pizzalorogy
Rainbow
Rich’s
McCains
Floral Expressions
Chocolatier
One Call Insurance Brokers
Ocean Basket Head Office
Nestle
Jenna Clifford
Misty Hills
South African Tourism

Events for 2011
Quarterly Breakfast meetings 2011
TOPIC DISCUSSIONS
Training Skills 2011
Legislative Information Updates to RASA MEMBERS
Consumer Protection Act
Latest Framework of Occupations
Sector Skills plan Up For the next five years
Submission of the Work Place Skills Plan by THETA
RASA Projects for 2011
Adopt a Tavern,
Meal for two : Buy one get one for free
My Table Discount Loyalty Card
Wine list Awards with Diners Club
Diners Club's Agreement with RASA Members
RASA Charity
RASA's Annual Golf Day
RASA's Annual Rosetta Awards 2011
Legislation

MUSIC IN THE BUSINESS ENVIRONMENT
Under the amendments to the Copyright Act and the Performers’ Protection Act in 2002, copyright owners of sound recordings and performers will now also derive benefit from broadcast, diffusion (e.g. music-on-hold on a switchboard), and communication of their sound recordings in any public or commercial environment by a third party user in the course of such user’s commercial or business activities, for example, background music played in a retail outlet or restaurant.
South African businesses have become accustomed to making payment of a licence fee to SAMRO. There is no connection whatsoever between SAMRO and SAMPRA. The SAMRO payment, only covers the copyright in the underlying musical work – the composition itself - and is not to be confused with the payment due to SAMPRA for the recorded performance of the underlying musical work. The SAMRO payment is not shared in any way with the owner of the sound recording, who has invested in the making of the sound recording, or the performer whose performance is embodied in the sound recording. So, for example you play a Celine Dion recording. You would require a licence from SAMRO which would cover the rights associated with the composition and a SAMPRA licence for the actual rights associated with the sound recording being played via CD or radio.
In other words, when you pay SAMRO you pay a licence fee for the usage of the Musical Work that ultimately goes towards a royalty for the composer and publisher who are the owners of copyright in the Musical Works that you play. When you pay SAMPRA, you pay a licence fee for the usage of the Sound Recording that ultimately goes towards a royalty for the record company, that has invested in making the recording of that song, as well as the artist who performs that song.
Consumer Protection Act
As advised last week proposed Consumer Protection Regulations have been released for public comment.
In terms of the regulations, franchise agreements must contain a number of prescribed provisions failing which those provisions will be deemed to be included in the agreement.
Franchisees have until 30 September 2011 to amend or replace all non-compliant franchise agreements.
Every franchisor is now required to provide a prospective franchisee with a signed disclosure document at least 14 days before the proposed franchise agreement is signed containing specific information.
The regulations will most significantly impact the way that franchisors currently do business and franchisors must consider their documentation in detail.
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INDUSTRY NEWS
SA Olive speaks out after restaurant deception
by Marlene Truter Communications — last modified 2010-09-29 11:33
Liquid gold, as olive oil enthusiasts call their favourite gastronomic ingredient, has once again caught the limelight – this time due to dubious practices of certain restaurants parading seed oils as Extra Virgin Olive Oil.
SA Olive
Well known TV programme Carte Blanche recently reported on these fraudulent practices where consumers are being mislead regarding the quality and origin of the supposed olive oil they are served with.
SA Olive, the voluntary association representing the interests of the SA olive industry, has made their outrage known. “When something like this happens in another country the South African Olive Industry frowns upon it, but when it happens in South Africa we are truly horrified,” says SA Olive chairman, Andries Rabie. “Our industry cannot afford consumers to doubt the quality of South African olive oils and the trustworthiness of our labelling.” SA Olive pulls together olive growers, olive oil producers, table olive producers and olive tree nurseries in order to promote the industry but also to protect the interests of the consumers of this healthy product.
“Similar deceptive practices have reared their ugly heads in South Africa before,” says Rabie, “and for this reason SA Olive instituted the Member of SA Olive Commitment to Compliance Scheme (CTC) back in 2005 as the first step in establishing control over the labelling procedures of local products.”
Legislative Information
Liquor Licence Applications
DESCRIPTION: |
Anyone wishing to sell, manufacture or distribute liquor is required by law to have a liquor licence.
If you trade without a licence, you are breaking the law and the police may take steps against you, close down your business and confiscate your assets.
The Provincial Liquor Board deals with liquor licensing.
Liquor licences need to be renewed annually.
PUBLIC OBJECTIONS
The public may lodge objections to the granting of a licence. The Liquor Board will consider the application and all the objections received and will either reject or approve the application.
CONDITIONS
The Liquor Board can grant a conditional liquor licence. Examples of common conditions are:
- Approval of the licence subject to proof of rezoning or consent use by the local municipality.
- No loud music or loud entertainment in a restaurant.
- Restrictions on trading hours.
- Restrictions ensuring that the licence is only used for the purpose that it was intended, e.g. that a restaurant does not become a night club.
NUISANCE
If your licensed premises cause a public nuisance, your neighbours can lodge a complaint. The police will take steps against the trader. If the problem persists, the Liquor Board may hold a hearing and place conditions on the licence or may withdraw or suspend the licence.
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INSTRUCTIONS: |
WHO MAY APPLY FOR A LIQUOR LICENCE?
You can apply for a liquor licence unless you:
- Have served a prison sentence without the option of a fine in the last ten years (the Board may make an exception in certain
cases).
Are bankrupt.
Are a minor.
- Are spouse of any of the above.
HOW TO APPLY FOR A LIQUOR LICENCE
You can apply for a liquor licence through a lawyer or a liquor consultant or you can apply in your personal capacity.
Application forms (FORM 1) are available at the South African Library in Cape Town. Alternatively you can buy the regulations published in terms of the Liquor Act, which contain FORM 1. This application form comes in triplicate, with the original, a copy for the Designated Police Officer (DPO) and a copy for the Liquor Board.
Include details to support your application, such as proof of occupation. Also include details of the premises, such as colour photographs or a detailed description, a copy of the menu (if food is served) and a floor plan, showing the situation and measurements of doors, windows and counters and the placement of streets and exits.
The application must be typed and not hand-written.
The prescribed application fee must be paid to the local office of the South African Revenue Services (SARS) and proof of payment should be attached to the application.
On the first Friday of the month, the completed form must be forwarded to the Magistrate in the district where the premises to be licensed is situated.
Two weeks before the application is forwarded to the Magistrate, notice of intention must be forwarded to the Government Printers in Pretoria for publication in the Government Gazette on the first Friday of the month. The notice in the Government Gazette is the only notice of the application given to the public.
The Designated Police Officer (DPO) for the district will lodge a report with the Magistrate within 35 days. The DPO will inform the local community police forum or local rate payers association of the application.
You have 42 days in which to reply, in writing, to the police report and any objections.
If there were no objections received and the police report has been received, the application can be forwarded to the secretary of the Liquor Board.
The Liquor Board will consider each application in terms of the applicant, the premises and the public interest.
Note
Compliance with the guidelines set out here does not guarantee the success of an application. The liquor act and its regulations are complex and Applicants should seek professional advice regarding its working.
For more information contact the Western Cape Liquor Board.
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PROVIDED BY:
GOVERNMENT BODY: |
Liquor Licencing Administration (Department of Economic Development and Tourism, Provincial Government of the Western Cape)
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PRICE: |
There is an application fee of R200.
When a licence is issued you need to pay the following amount to the Receiver of Revenue:
- tavern licence - R100
- wholesale licence - R2000
- restaurant licence - R250
- liquor store licence - R1000
- special (other) licence - R1000
- special licence accommodation - R1000
If you use a lawyer or a consultant you will also be charged an additional fee for this service. This fee differs depending on the lawyer/consultant.
The annual fees are payable no later than 31 December every year. Failure to pay the annual fees on time will result in the lapse of the licence and you will have to re-apply for the licence.
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GOVERNMENT BODY: |
Western Cape Liquor Board
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PRICE: |
There is an application fee of R200.
When a licence is issued you need to pay the following amount to the Receiver of Revenue:
- tavern licence - R100
- wholesale licence - R2000
- restaurant licence - R250
- liquor store licence - R1000
- special (other) licence - R1000
- special licence (accommodation) - R1000
If you use a lawyer or a consultant you will also be charged an additional fee for this service. This fee differs depending on the lawyer/consultant.
The annual fees are payable no later than 31 December every year. Failure to pay the annual fees on time will result in the lapse of the licence and you will have to re-apply for the licence.
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Hierdie inhoud is ook beskibaar in Afrikaans | Le nkcazelo iyafumaneka nangesi Xhosa
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The Restaurant Association of South Africa wish all our members a wonderful Christmas and Prosperous New Year!!!

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