Categories
The Welcome Awards are open to:
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Accommodation |
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Tourist Guides |
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Tour Operators |
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Tourist Attractions |
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Travel Agencies |
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Parks |
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Restaurants |
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MESE |
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Online |
In addition to the nine categories, a Consumer's Choice Award will be awarded to the establishment to have received the most
(pro-rata based on size of the establishment) nominations for this award.
Even when the language isn't understood, a warm welcome will be.
With the 2010 FIFA World Cup just around the corner, South Africa will be welcoming tourists in greater numbers than ever.
Providing them with positive tourism experiences and excellent service, will ensure they become ambassadors for our country and
encourage others to visit us too!
As in the past, the Welcome Awards will once again recognise those tourism businesses, operations and individuals
that not only act as excellent hosts, but also raise the levels of customer service and provide authentic South African experiences.
This year, we're inviting consumers to be a part of the Welcome Awards and they will be asked to nominate establishments that
have given them a great tourism experience for a Consumer's Choice Award.
Great tourism businesses makes our country even greater, so all the best with your entry!
The aims of the Welcome Awards The Awards aim to:
enhance the visitor's experience, fundamental to the growth of tourism;
promote the best-of-the-best as examples to the industry and in doing so, encourage industry to focus on service excellence;
recognise organisations and individuals in South Africa who raise the level and standards of customer service those that
enhance visitors' experiences; inspire longer stays and repeat visits; turn guests into ambassadors for our country; identify
and add to innovations that embrace authentically South African experiences; and
encourage the industry to share ideas and best practice on improving service.
Consumers Choice Award
If you have received good service we invite you to nominate an establishment for entry into the Welcome Awards.
Prizes and Recognition
Overall category winners in each category will share prizes valued at over R600 000 in exclusive marketing and promotional exposure:
Exposure across all media TV, radio, print and online.
An exclusive trophy and certificate for marketing purposes.
A feature in the 2010 Welcome Award winners' audio-visual for marketing purposes.
An exclusive online banner advert and a feature in the South African Tourism electronic newsletter.
Criteria
And we’d like to know whether you’re getting just that. To help us judge all the entrants, we need your nominations. It’s quick and easy
to do and if you feel you’ve had an outstanding experience with any of the following categories:
an accommodation establishment
a meetings, exhibitions events venue
an online tour operator / planner
a travel agency
a national or private park
a restaurants
a tour operator
a tourist attractions
or a tourist guide
Entry Form
Please complete the information below. Its important to be as detailed as possible, as this will increase your chances of being
shortlisted. You must complete all the questions on the entry form and include examples of how you exceeded expectations in
welcoming and making guests feel special and how you offer ever-improving service.
Your entry form may be submitted for further competing at a provincial level.
