Managers Training

Managers training 09h00 -16h00

Upgrade of management abilities and working knowledge of the industry. Ensuring your business is in capable and responsible hands at all times.

RASA Basics of Management Training

Duties and Responsibilities

Management Attitude also drives staff and restaurant attitude

Hints on your Attitude

Front of house Managers Duties

Three commandments for maxi performance

Management Shift Roster

Front of House Prep Sheet – Sample 1

Front of house prep Sheet Sample 2

Front of House prep sheet Sample 3

Management Waitrons during Service

General pointers

Stock Control

Break Even Points

Leading and guiding waitrons

Managers “pick up “order for waitrons

Supporting your Waitron staff during service

Guiding new waitrons

Guiding old hands that perform well

Incentives

Reprimanding staff insession

Staff turnover

Monitoring service (what to look for)

Manners of waitrons and Managers

Complaints

What to look for during service

Waitron Applicant Form

Interview Sheet

Conclusion